This may appear very trivial, Domino's Pizza have introduced a pizza tracker. It is not world shattering but it is a very good demonstration of how important communication is. Monitoring the tracker you have some idea of when your delivery will arrive.
Now compare that to a work situation. How much information do you have on when parts will be available from a supplier or a design completed by engineering? We are continually chasing information. Here Domino's have taken away the information chasing part of the job. What opportunities are there in your work environment to implement simple ideas to save on information chasing?
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